Terms of Service

As of: February 2026

Section 1 — Scope

These terms apply to the use of the AI phone assistant service "Senorit AI", operated by Senorit ("Provider").

Section 2 — Service Description

The provider offers an AI-powered phone assistant that answers incoming calls on behalf of the customer, captures information, and notifies the customer about relevant calls.

Section 3 — Contract Formation

The contract is formed upon registration and email confirmation. The free trial period is 14 days.

Section 4 — Plans and Payment Terms

4.1 Subscription Plans

All subscription prices below are gross prices including 19% German VAT (MwSt.).

• Solo: €79.00/month incl. VAT (€66.39 net) — 100 calls, 300 minutes included
• Business: €199.00/month incl. VAT (€167.23 net) — 300 calls, 900 minutes included
• Practice: €399.00/month incl. VAT (€335.29 net) — 750 calls, 2,250 minutes included
• Enterprise: €699.00/month incl. VAT (€587.39 net) — 2,000 calls, 6,000 minutes included

Minutes exceeding the soft cap (Solo: 400 min, Business: 1,200 min, Practice: 3,000 min, Enterprise: 8,000 min) are charged at €0.25/€0.20/€0.15/€0.10 per minute incl. VAT. Annual subscription: pay for 10 months, use for 12.

4.2 Phone Numbers — Purchase

The following costs apply when purchasing a new phone number (indicative prices for Austria and Switzerland, as of February 2026):

• One-time setup fee: €65.07 incl. VAT (€54.68 net)
• Monthly fee: €28.04 incl. VAT (€23.56 net)

Final prices are displayed during purchase in the dashboard and may vary by country and number type. All prices incl. 19% VAT. Available countries: Germany (DE), Austria (AT), Switzerland (CH).

4.3 Phone Numbers — Import

Customers can import existing phone numbers to Senorit AI. The following costs apply:

• One-time setup fee: €23.03 incl. VAT (€19.35 net)
• Monthly fee: €12.02 incl. VAT (€10.10 net)

Import requires proof of ownership (Letter of Authorization). Processing time is 1–3 business days.

4.4 Phone Numbers — Porting

Porting of existing numbers is possible and is handled according to the conditions of the respective telecommunications provider. Processing time is 2–5 business days.

Section 5 — Cancellation

The contract may be cancelled at any time effective at the end of the billing period. After cancellation, the service remains active until the end of the paid period.

Section 6 — Data Protection

Personal data is processed in accordance with our Privacy Policy and the GDPR. All data is stored in the EU (Frankfurt).

Section 7 — Liability

The provider is not liable for lost revenue due to missed or incorrectly forwarded calls. Liability is limited to the contract value of the respective billing period.

Section 8 — Availability

The provider strives for an availability of 99.5% per calendar month. Planned maintenance is announced at least 48 hours in advance.

Section 9 — Changes to Terms

Changes are communicated by email at least 30 days before taking effect. In case of objection, the customer has a special right of cancellation.

Section 10 — Final Provisions

The law of the Federal Republic of Germany applies. The place of jurisdiction is Hamburg, provided the customer is a merchant.